
Integrating siloed data: Springer Nature marketing and sales case study
The Springer Nature Group is an academic publishing company, with brands dating back to 1842, that advances scientific discovery by publishing robust and insightful research, supporting the development of new areas of knowledge, making ideas and information accessible around the world, and leading the way on open access. The challenge The sales and marketing teams depended on incomplete data, which didn’t capture the entire customer journey due to different systems in use. Transactions and re












